Duma
Works is recruiting a Project Manager for one of our client; a fast growing social enterprise
that help partners distribute and collect information by engaging
difficult-to-reach populations through their mobile phones.
Location: Dar
es salaam
We specialize in interactive voice
calls (including IVR) and SMS in local languages, instantly reaching across
distance and literacy barriers.
We also have an API used to power
existing mobile service providers.
In the past 3 years, our product has
been used by 500+ organizations to reach over 5 million people across 39
countries.
We offer the most robust platform in
the industry and work across all sectors. We have already setup the international
connections that allow us to call every phone on the planet.
Further, through conducting a number
of tests, we have developed a large number of best practices that help our
partners to push the boundary on what’s possible in terms of mobile engagement
rates.
Job Summary: The
Project Manager will be based in Dar es Salaam and report to the Tanzania
Country Manager.
About the Role:
1. Project Management
·
Help to establish work plans and
deliverables for each project under supervision
·
Monitor and contribute to the
implementation of these work plans according to the established time lines
·
Facilitate training and content
development workshops as needed
·
Assist to recruit, supervise and
train staff and consultants needed to meet project objectives, as required
·
Supervise qualitative and
quantitative research and other field activities
2. Partner Management
·
Be the primary point of contact for
partners as determined by the Country Manager
·
Provide close assistance to these
partners for the effective use of the company services in the domains of
health, agriculture, gender, water and sanitation, and more
·
Monitor the implementation of the
needs of these partners according to the project objectives
·
Inform clients of new services and
product improvements
·
Solicit and document client feedback,
including needs and expectations to inform the ongoing development of the
company’s offering
3. New Business Development
·
Represent the organization with
donors, Government representatives, consortium partners and clients, as delegated
by the Country Manager
·
Identify potential partners and
clients in the public and private sectors for the company services
·
Lead the client acquisition process
by engaging with these partners and providing demonstrations of the company
services
·
Support the development of new
project proposals and budgets in coordination with the Country Manager
·
Seek out strategic partnerships for
the improvement of the company services
·
Maintain a database for client
relationship management
Qualifications
·
At least an undergraduate degree
·
Speak Kiswahili
·
Experience with project management
(ideally with multi-year and multi-stakeholder projects)
·
Experience with international
development NGOs either as clients or by working for them
·
Experience helping individuals in a
developing economy (e.g., Sub-Saharan Africa) use a technology, ideally one
that is phone mobile related (e.g., understand end-user interactions with
technology)
·
Experience using software or working
for a software company (e.g., can learn and master a software technology
quickly)
Knowledge & Skills
·
Problem solving – able to understand
end-user needs and create and evolve a service that meets them
·
Detail oriented and reliable – will
always come through on deliverables and client needs as well as quality check
work and tasks before they are implemented in order to avoid errors, delays and
added costs
·
Management skills – oversee a project
to keep it on time and budget (while hitting quality deliverables) including
sub-contractors and partners
·
Mobile engagement knowledge –
understand how end users in your geography use their mobile phones and interact
with mobile (IVR, SMS, data) content
·
Tech savvy – you can understand how
to use a technology to benefit end users from a design perspective and you can
quickly learn how to actually use a software system yourself to implement the
project
·
Sector knowledge – ideally you’d know
about the sector in which your projects will work, this could be governance,
agriculture, health, education or market research
·
Entrepreneurship – ready to take a
great concept that has not yet been implemented or planned and turn it into a
well-defined and impactful service
·
Teamwork – sense of humor,
flexibility, humility, loyalty and dedication to the team’s goals
Our Team and Culture:
We believe that More Voices leads to
Better Choices. This means giving valuable information to poor households to
help them make better lifestyle decisions, and it also means giving a voice to
those same households to influence national and development policy in their country.
Apply
Tanzanian Nationals only to apply.
Please
forward your CV and quick summary (one paragraph) on why you’re interested in
the position to apply@dumaworks.com marking the subject as “2522”, Your
Full name & Phone number e.g. 2522 Barack Obama, +2557xxxxxxxx. If
you don’t follow these instructions, your application will not go through.
Deadline for receiving applications:
30th January 2017
N.B.* You
will receive a confirmation email and an alert to take a basic screening test
over SMS or online. The email with the test may not arrive immediately. Please
be patient. The email/SMS test will typically be 5-8 questions to help us
understand your background. Regular SMS rates apply to the test. If you have
any issues with the process, please reach out to +254702093793.
If you apply and don’t meet these
minimum qualifications, we won’t be able to forward your application to the
employer.
