Barista & Instructor
What you will do
Responsible for making and
serving quality hot and cold beverages and pastries to guests and students,
receiving & managing payments for orders made, and keeping the coffee shop
area clean and well organized.
Coffee Roasting to
replenish stocks according to the client’s demands.
Your key Responsibilities:
- Understand and meet customer needs and appropriately promote
our products to enhance service delivery.
- Prepare and serve Specialty Coffee beverages that meet the
set quality brand standards to our clients while adhering to the Health,
Safety, and Sanitation guidelines.
- Respond appropriately to customer specifications,
preferences, concerns, and complaints politely and efficiently.
- Observe Brand standards and procedures for the operational
flow of the coffee station.
- Adhere to the standards for merchandising, stocking,
rotating, and storing products.
- Perform all cleaning tasks by the cleaning standards.
- Ensure proper usage and maintenance of all machinery &
equipment and supplies provided at the coffee station.
- Handle cash, and facilitate m-pesa pay bill payments
accurately while following appropriate money-handling procedures.
- Make orders for new stock and ensure proper inventory
stocking at all times.
- Be responsible for self-initiated or company-sponsored
learning and also train others in various aspects of the Barista role.
- Any other duties assigned by management.
Qualifications
Minimum requirements:
- A College Diploma is preferred but a Bachelor’s degree with a
hospitality background is an added advantage
- 2 years experience as a Barista
- working knowledge of coffee preparation and service
- working knowledge of coffee equipment
- knowledge of the food and beverage sequence of service
- working knowledge of Micros and Navision
- numeracy and cash-handling skills
- Demonstrate continuing professional development
- Sound knowledge and understanding of best practice locally
and internationally in regards to Stores/Procurement
- A deep understanding of, commitment to, and involvement in
the hospitality industry
Key Skills and Personal
Attributes
- Strong interpersonal and communication skills and the ability
to work effectively with a wide range of clients in a diverse community.
- Ability to gather data, compile information, and prepare
reports.
- Ability to communicate effectively, both orally and in
writing.
- Customer service orientation
- Communication & interpersonal skills
- Team member
- High energy level
- Time management
- Organizational skills
- Professionalism
- High integrity levels
How To Apply
Closing Date: 20th
December 2023