Job Description
Assistant Maintenance Manager
- Your leadership as Assistant Maintenance Manager will inspire
your team at Fairmont The Norfolk to be brand ambassadors, provide
leadership and strategic planning to all departments in support of our
service culture, maximize operations and guest satisfaction.
- You will provide leadership and strategic planning to maintain
the hotels’ facilities and equipment to ensure a safe and functional
environment for our guests and Heartists.
Responsibilities:
- Reporting to the Cluster Chief Engineer, responsibilities and
essential job functions include but are not limited to the following:
- Consistently offers professional, engaging and friendly
service
- Adopts a hands on approach to operations, be visible and
monitor staff to achieve optimum results.
- Monitors the personnel to ensure guests receive prompt,
cordial attention and personal recognition.
- Ensures colleagues, particularly guest contact personnel, are
familiar with Fairmont President Club members, known repeat guests, VIPs
and provide special attention and recognition.
- Assumes overall responsibility for maintaining presentation
standards to ensure facilities, OS&E and FF&E are clean, in good
repair and well maintained.
- Monitors and controls the inventories of operating supplies
and monitoring set control system follow up.
- Maintains a high standard of personal hygiene, dress, uniform
and body language.
- Attends meetings as required by the Cluster Chief Engineer.
- Ensures that all activities are carried out honestly,
ethically and within the parameters of the Kenyan Laws, hotel rules and
regulations policies
- Ensures quality management and continuous improvement of
internal systems and procedures.
- Maintains complete knowledge of all hotel services, features
and hours of operations.
- Study, evaluate and review the operation constantly in order
to ensure the highest standards are met at all times; proposing new trends
/services to constantly improve product of guests services
- Directs and supervises the implementation of an effective
Trouble Report system, together with other day-to-day works of general
maintenance and repair to ensure that the building, its contents and its
surroundings are in good condition
- Identifies and arranges for all work necessary to maintain a
high standard whether mechanical, electrical or civil, to be completed on
time.
- Plays an active part in ensuring statutory testing of safety
systems is carried out and properly recorded.
- Produces a risk assessments including COSHH, PPE & Work
Equipment. Assesses the long-term requirements of the hotel, including
overhaul/ rehabilitation programs or renewal/ replacement works etc.…
- Maintains a fire Log book including all statutory checks and
inspections.
- Draws up preventive maintenance schedules for every item of
mechanical and electrical plant or equipment, including that of other
Departments such as Laundry, Kitchen, Swimming Pool, etc., as well as
major plant such as Chillers, Boilers, Cooling Towers, Air handling units
and Fans, Pumps, Automatic Control Systems, etc..
- Incorporates these schedules into the development of a
comprehensive preventive maintenance scheme; directs and supervises the
work of his Assistant and team of skilled and semi-skilled tradesmen in
its continuous implementation.
- Provides competent hands-on skills to ensure all hotel systems
including (but not limited to), electrical, sewage, plumbing, heating and
lighting are maintained in good working order and to ensure any defects
are corrected promptly and properly
- Ensures all hotel fixtures, fittings and equipment are
maintained in good working order and that defects are corrected promptly.
- Conversant with the Nairobi City Council By-laws and NEMA
regulations and stays updated with the developments of Engineering trends
worldwide and makes appropriate suggestions to the Cluster Chief Engineer.
- Maximizes results coming from Fairmont The Norfolk
relationships and partnerships.
Qualifications
Your experience and skills include:
- Previous experience is an asset
- Bachelor of Science in Electrical & Mechanical Engineering
- HND in Mechanical and Electrical Engineering
- Knowledge and understanding of mechanical, electrical,
structural, and civil engineering design principles as applicable to
construction/renovation.
- Demonstrate ability to direct and manage both technical and
administrative staff.
- Knowledge of state and local regulations, codes, protocols,
and procedures pertinent to private-sector engineering and construction
activities.
- Advanced skills in project planning and project management.
- Knowledge of engineering and construction records management
principles and procedures.
- Clear working knowledge and understanding of capital and
operating budgets and budgeting practices.
- Ability to adapt to change quickly and strong multi-tasking.
- Excellent leadership skills.
- Proven team leader with outstanding motivational skills and
coaching ability.
- Ability to motivate developing leaders to act as entrepreneurs
while implementing innovative, profit-driven, guest satisfaction-oriented
solutions.
- Exceptional interpersonal and guest relations skills, who is
hands-on and system knowledgeable.
How To Apply