The position requires the ability and willingness to travel domestically and internationally up to 25% per cent of the time.
Leads Safeguarding Investigations
- Plans, conducts and manages internal investigations into
alleged breaches of safeguarding policies and procedures.
- Drafts and reviews Terms of Reference (TORs), interview
documentation, and outcome reports.
- Presents findings and recommendations to CHAI leadership,
ensuring confidentiality is maintained.
- Assists external investigations as needed, acting as a CHAI
liaison and providing relevant information.
Safeguarding Expertise
- Provides expert guidance and support to internal
investigators, Global HR, Safety & Security, impacted staff and
managers, and senior leadership.
- Stays up-to-date on IASC’s 6 Core Principles and international
best practices related to safeguarding, PSEAH (Preventing
- Sexual Exploitation, Abuse and Harassment), and GBV (Gender
Based Violence.
Complaint Handling & Monitoring
- Supports CHAI’s complaint response mechanisms, including
monitoring the third-party whistleblower hotline and responding to open
complaints.
- Ensures prompt and thorough investigation of reported concerns
Policy & Procedures
- Maintains CHAI’s investigations procedures, collaborating with
legal counsel to update them as needed for legal compliance.
- Identifies trends and lessons learned from investigations to
inform improvements in safeguarding policies, procedures, and strategies.
Case Management & Reporting
- Regularly monitors ongoing incident reports and investigations
within the organizational case management systems.
- Ensures cases are closed promptly, escalating potential issues
or risks for attention.
- Utilizes databases to document investigations and generate
management reports.
- Bachelor’s degree with a minimum of 7 years of work
experience, with at least 5 years dedicated to managing safeguarding
policies and programming.
- Strong investigation, research, and analytical skills.
- In-depth knowledge and understanding of IASC’s 6 Core
Principles and international standards related to safeguarding, PSEAH, and
GBV.
- Previous certifications and training in conducting
investigations or related subjects.
- Proven experience leading sensitive internal investigations,
particularly those related to PSEAH.
- Excellent written and spoken English (French language skills
are a plus).
Ability to
- Produce comprehensive and accurate investigation reports.
- Analyze information objectively and make informed decisions.
- Identify and utilize relevant evidence during investigations.
- Manage and prioritize investigations for timely completion.
- Share knowledge and deliver training effectively.
Desirable Skills
- Experience using multimedia tools to create accessible
information.
- Knowledge of current best practices related to employment law
and grievance procedures.
- Experience working in the care, health, or voluntary sectors.
- Familiarity with multi-disciplinary and multi-agency
safeguarding settings.
How To Apply
